Contributor
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2 Messages
Early Termination Fee
On my last bill, there are two early termination fees on my account, both for $90. I was also charged for an entire month of service for my last month, even though I cancelled on March 15, and the billing period started on March 14. What can I do about this? No one on the phone is ever helpful.
skeeterintexas
ACE - Expert
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28.3K Messages
6 years ago
If you were under contract, there is an ETF (Early Termination Fee). I believe it's $15 for each month left. Did you have internet also?
The new policy is to bill through the end of a billing cycle.
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bratliff22
Contributor
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2 Messages
6 years ago
that wouldn’t have an early termination fee.
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CurtisPH
Tutor
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4 Messages
6 years ago
Does that mean early termination fees can be prorated?
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