Contributor
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3 Messages
end of Uverse?
Just got an interesting phone call saying that Uverse is going out in 2 weeks and it is replaced by Direct Tv? Wanted to set me up with the new service but wanted 12.95 for shipping, never experienced that before, is this true?
Constructive
Employee
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34K Messages
8 years ago
not true they are trying to get you to switch
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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vsbudai
Contributor
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3 Messages
8 years ago
Thank you, feel better, I like my Uverse, is it normal to charge for the delivery of the equipment?
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_xyzzy_
Expert
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3.6K Messages
8 years ago
Never trust "cold calls" that ask for money over the phone from anyone!
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vsbudai
Contributor
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3 Messages
8 years ago
That's what I thought, Thanks everyone!
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