Contributor

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1 Message

Wednesday, May 1st, 2019 2:45 AM

Equipment collections

I have canceled service a year  ago but received a call today for collection for equipment for 550!! I don’t have that money but I still the equipment when I canceled I did not know how to return it, i need help and want to get this resolved I want to make sure i can still turn in this equipment?!?

ACE - Expert

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28.3K Messages

6 years ago

What do you still have in your possession?  TV equipment?  DVR?  Receivers?  Gateway?

 

It doesn't really matter.  As per the Terms of Service, there is no refund after 6 months even if you return the equipment.  If it went to collections, you might see if you can negotiate a lower amount to pay.


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