Contributor
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1 Message
Equipment collections
I have canceled service a year ago but received a call today for collection for equipment for 550!! I don’t have that money but I still the equipment when I canceled I did not know how to return it, i need help and want to get this resolved I want to make sure i can still turn in this equipment?!?
skeeterintexas
ACE - Expert
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28.3K Messages
6 years ago
What do you still have in your possession? TV equipment? DVR? Receivers? Gateway?
It doesn't really matter. As per the Terms of Service, there is no refund after 6 months even if you return the equipment. If it went to collections, you might see if you can negotiate a lower amount to pay.
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