Contributor
•
3 Messages
Equipment lease fee.
I'm basically done with being charge an equipment lease fee! I bought my gateway and returned the leased one. I'm not going to go through this again. Remove the fee or it's adios!
Contributor
•
3 Messages
I'm basically done with being charge an equipment lease fee! I bought my gateway and returned the leased one. I'm not going to go through this again. Remove the fee or it's adios!
skeeterintexas
ACE - Expert
•
28.3K Messages
9 years ago
As of Jan. 2015, all accounts pay the monthly equipment fee. They will not remove it. Adios.
0
0
nelson.xns
Contributor
•
3 Messages
9 years ago
Then adios. And hola Google Fiber
0
0
nelson.xns
Contributor
•
3 Messages
9 years ago
No one else sees anything inherently wrong with this? You cannot justify that - something which is, in every sense of the word, egregious! If others decide to put up with this despicable behavior, then that's on them. As for me, I can only say to AT&T that I hope it was worth loosing yet another customer over a measly and ill-gotten $7.00.
0
0
JefferMC
ACE - Expert
•
36.9K Messages
9 years ago
AT&T makes the rules by which they provide their service. You can accept those rules and pay required fees or you can opt not use their service.
I'm not sure where you purchased that gateway but maybe you could return it under a "warranty of suitability" complaint.
0
0
Anonymous
1.9K Messages
9 years ago
Definition of a Lease: "A lease is a contractual arrangement calling for the lessee (user) to pay the lessor (owner) for use of an asset"
AT&T is not the owner of the modem, the user is the owner of the modem...USER IS THE OWNER!!!
0
0
skeeterintexas
ACE - Expert
•
28.3K Messages
9 years ago
AT&T changed the TOS (7/1/16) to read "equipment fee":
If you have not purchased U-verse Equipment from AT&T or if previously purchased U-verse Equipment is beyond the one (1) year warranty period (from date of installation) and requires replacement, then you agree to pay a monthly equipment fee for the U-verse Equipment, as part of your purchase of or continued use of the Service and/or other U-verse services. Equipment fee/Purchase options depend on the AT&T U-verse services you order and the installation options you choose.
AT&T has a whole room of attorneys that makes sure these things are air-tight. People can threaten to contact the FCC and the FTC, or file a class action lawsuit but it won't do any good.
I happen to know a corporate attorney (not ATT) and when I asked about this, the following statement was made: "ATT provides a service and customers agree to the Terms Of Service. Don't like it? Find another provider."
Sorry, but that's the way it is.
0
0
skeeterintexas
ACE - Expert
•
28.3K Messages
7 years ago
Delete
0
0