Contributor

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2 Messages

Friday, April 29th, 2016 12:21 AM

Existing UVerse customer.. Can i get package price that new customers get?

Hi. Basically all our promotions are ending and our bill is going to sky rocket up to 250 dollars a month for TV and Internet. Currently we have the U450 + 45Mbps net.  Time warner has a comparable package to what we have (except TWC would have faster internet) for 130 a month including dvr + 1 box.  So if we are unable to work something out, we will just leave... but have been satisfied with service and would rather stay.

 

Anyways,

 

Looking as if we were first signing up theres a u300 package deal (including the movie package), with 45mbps internet for 125 a month and locks in that price for TWO years! Would it be at all possible to get this?  I talked on live chat and the promotional offers they gave me were laughable.  At least with TWC they gave very tempting offers to stay with them.

 

Thanks! 

Expert

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4.3K Messages

9 years ago

@daterxies   Only good deal from ATT is big discount on DirecTV 1st yr, 2d yr $30-50/mo more.

 

From Retentions can only expect $10/mo per service.  ATT realized how much $$$ being wasted on discounts for 'current users' and coming off a discount/contract.

 

You are a current user, those good deals bring in new customers only. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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2 Messages

9 years ago

Yea. TWC would do that for us when we had then. Wanted a change and to try out uverse. Unfortunately for them though, they are not even close to a competitive price range.. I'll be paying almost 100 dollars more a month for the same services TWC would charge an existing customer 😞

Expert

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4.3K Messages

9 years ago


@daterxies wrote:
Yea. TWC would do that for us when we had then. Wanted a change and to try out uverse. Unfortunately for them though, they are not even close to a competitive price range.. I'll be paying almost 100 dollars more a month for the same services TWC would charge an existing customer 😞

@daterxies   Save (or invest) that $100 and go w/TWC. 

 

They used to do that until they got DirecTV and saw Uverse monthly costs were $17/user more ($102 million on 6 mil IPTV users). Over $1.2 billion/yr.  Guess they really did see the light then. Smiley LOL

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


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