Contributor

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Tuesday, June 25th, 2019 7:35 AM

Final attempt to get my partial months credit from AT&T

Well after calling att uverse billing department over 5 times, this is my final attempt to get help. Att owes me $47 dollars and change from a partial months credit after cancelling service. I'm so frustrated with att and their customer service. Now maybe they'll understand why I cancelled my service of TV, internet, and phone. 

ACE - Expert

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28.3K Messages

6 years ago

Starting January 14, 2019, AT&T no longer will prorate your bill if you cancel one of several services before the end of your billing cycle. ... The new policy affects those canceling service from DirecTV, U-Verse TV, AT&T Phone, AT&T Internet, and Fixed Wireless Internet.

 

https://www.cordcutters.com/att-will-stop-prorating-bills-if-you-cancel-service-after-jan-14-2019


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