How to redeem reward card?

Mine has long expired but was promised so many times it's comical that I would be taken care of and what was promised to me when I signed up would be rectified.  As of yet, nothing.  Each and every customer service rep I've talked to has flat out lied to me.  And we're not talking 2-3 people, this is a dozen or so customer service reps.  It's alright, when I cancel at the end of the month, everything will be kosher.

@brians232   No matter what's said, if the reward is expired, it will not be replaced (Reward center rules). 😉

Chris
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I have had my service for over 6 weeks: I haven't received any rewards. My name is Kenneth ***, my account #***. Why haven't I received any rewards card?

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

I have not my $100.00 for signing up .When can I expect this.

Kenneth *****,  My order conf: num  [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

I am still waiting for my second rewards card and I have had service since July.  This is getting ridiculous.  I am not happy with the fact that I have called at least 4-5 times to still not have anything sent to me.  

The reward program is a scam. My family was awarded 2 $100 gift cards and two free meals at Cracker Barrel. We received 1 $100 dollar gift card, had to keep calling till we were blue in the face. we were honored 1 $100 gift reward for referring a customer. They absolutely lie and tell false information just to get what they want. 

I was just told I would receive a Visa Card within 6 - 8 weeks.  I did not get a message to sign up on line.  I have been a member for about 9 weeks.  I thought it would just come to me by mail.  What do I do now to get my reward.

I also was lied to by the att employees. This is a common problem. I even read it on the original contract which says the employees can lie to customers and att is not responsible. Unbelievable but true that they do not consider your original agreement a contract. What? That is what it says. The customer service replied and you have to call and call. Then because of the problem I received from att they promised $200 reward card. I only received $100 and that's the way it is. I guess the only real recourse is to mail a letter to the CEO of the company as this seems to be the only recourse that seems to work a little. Poor business practices that the Federal government should help consumers with. 

I still haven't received my rewards card for signing up with direct tv. i was supposed to have it in october 2017 and still haven't received it .why is it that they say your going to get it in three weeks and your constantly looking for it and it never shows up

I have the u verse through at&t. What the man didn't tell you is you should receive a letter in the mail with a code and you enter it and then it takes about 2 to 3 weeks to get the card. I got mine today.