Contributor

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2 Messages

Tuesday, July 5th, 2016 3:02 PM

I just payed my bill!?

Last Wendsday, I payed my bill (U-Verse Voice and Home Phone).

I payed 114.97$ taht day, and just 2 days ago, i recived my bill, and i owe 220.54$???

Is it because it didnt show up on my account yet or because they declined my payment?

Accepted Solution

Official Solution

ACE - Expert

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36.9K Messages

9 years ago

There is a lag of a day or two between when a payment is received and when it shows up on the account. If the payment had not been posted by the billing cycle date (which is likely many days before you received your bill), the statement process had already begun and the payment will not show.  You can check your current balance online to see if it is the same as on your statement, or if it has been reduced by your payment amount.

 

Contributor

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2 Messages

9 years ago

Thanks for the help, i just called AT&T and said i paid it and i only owe 105.57$.

Thanks!

Contributor

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1 Message

9 years ago

Last month att laid to me, they said that beginning this month I will pay 220 for my new contract and it came for 356$ and every time that I call to speak with a supervisor, they said that all of them are in a meet I fee deceived

NEED HELP?