Contributor
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1 Message
I want to file a compliant.
I was told to give you guys a call for today because of my promotion ending. Me and my wife have been calling for 3 hours and your customer service agents are hanging up the phone on us. All I want to do is to get setup for another promotion if that can't happen I want to cancel my TV,internet and phone. My name is Taurus and my email is ***
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
ms_unicorn
Former Employee
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223 Messages
10 years ago
Hello, @TaurusMRose!
Thanks for posting. We would be happy to review your account to discuss some options, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.
You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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LarryEpy6118
Tutor
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4 Messages
10 years ago
I'm having a terrible time with ATT CS. I spent 45 minutes with 7 different reps and after explaining the issue to each one. Not any help was offered.
Where can I go or what can I do? My account is now froze and still I can't get any help.
It's going to go to collections because of ATT 's lack of help.
Larry
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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