Visitor

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1 Message

Friday, August 1st, 2014 2:03 AM

I was promised a $150 gift card

When I signed up for u verse I was told if I add home phone service to my Internet that it would be the same price as the Internet only for 1 year. I was told instead of a $50 gift card I would receive a $150 gift card. That's the only reason I got the home phone service. I don't even have a land line phone. The guy on the phone talked me into it for the extra gift card money. Anyway when I checked my rewards it's only showing a 50 gift card. I need answers! Thanks.

Former Employee

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223 Messages

11 years ago

Hello, jenniferena34!

 

Thanks for posting. For reward-related questions, please call: (800)288-9983, 7 a.m. to 7 p.m. (CST), Monday through Friday.

 

This number is for the reward center, and they should be able to look up your reward card and let you know what's going on. Let me know if you have any other questions or concerns!

 

-Mariana 


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