Tutor
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1 Message
I would like to get paper bill every month.
Hi, I am an at&t u-verse user. I have a problem on my billing system. I never got paper bill for internet for about 3months. I only got cell phone bills. Therefore, I have paid bill at store every time. It is so uncomfortable.
Please, check my billing system then, let me know.
Thanks.
Please, check my billing system then, let me know.
Thanks.
Accepted Solution
Official Solution
ATTU-verseCare
Community Support
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865 Messages
9 years ago
Hi everyone!
The video below will guide you through how to turn on or turn off the paperless bill option.
To get paper bills, you have to sign in to your account can cancel paperless billing. Follow the steps below:
How to get paper bills
Note: For linked accounts, be sure to cancel paperless billing for each account. Also, you cannot get paper bills if your credit status requires it.
View Your Bill Online
ChrisZ, AT&T Community Specialist
(edited)
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Accepted Solution
_xyzzy_
Expert
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3.6K Messages
7 years ago
If you got an email or a text message (didn't know they were also doing it by text message) that says you are being switched to paperless billing if you don't click the specified link before Sept. 30 then if you don't just log into your myAT&T, open up your profile and update your "Billing & Payment options" settings back to paper billing. Stupid I know but that's the way it is.
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Maryharold
Contributor
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1 Message
7 years ago
We would like a paper bill each month.
Mary & Harold Boone
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Constructive
Employee
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34K Messages
7 years ago
@Maryharold please read the post above yours, it explains how to get a paper bill
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lm3075123
Contributor
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1 Message
7 years ago
George [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] I want to continue receiving a bill by mail, what else do I need to do?
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beannie
Contributor
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1 Message
7 years ago
I would like to receive paper bill every Month James R. Quillen 8418 Lewis Dr. Lenexa Kansas
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Constructive
Employee
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34K Messages
7 years ago
@beannielogin to your account and choose paper billing were just customers here and cant access your account
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Cuda620
Tutor
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3 Messages
7 years ago
I will continue to get my bill on paper or I won’t pay my bill and cancel all my phones and service. I’m not under contract.
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Constructive
Employee
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34K Messages
7 years ago
@Cuda620 Why wouldn’t your paper bill continue? The only way to change it is to logon to your account and check or uncheck the paper bill box.
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Cuda620
Tutor
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3 Messages
7 years ago
didn’t request it and if it goes that I won’t pay my bill and since I’m not
under contract ,I’ll cancel my services.
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Cuda620
Tutor
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3 Messages
7 years ago
I just tonight received a text on my flip phone saying that I was being upgraded to paperless billing. This is Not acceptable and I will cancel all my services with att. It’s easy since I’m not under contract. Att better leave me be.
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Chuden
Contributor
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1 Message
7 years ago
I would like to keep getting a paper bill by mail.
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skelly45
Contributor
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1 Message
7 years ago
I woyld like to keep my paper bill every month
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nomidoc
Tutor
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2 Messages
7 years ago
paper bill every month,
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nomidoc
Tutor
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2 Messages
7 years ago
paperbill every month
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