Intermittent TV intranet servicr

Hi, @rtraino2 , we're happy to help!

 

Try troubleshooting your U-Verse receiver directly from your TV with these steps:

 

• Press Menu.
• Select Help > Information > Troubleshoot & Resolve > TV > DVR.    
• Follow the onscreen prompts.

 

If you're still losing the connection, please provide the following details:

• Your receiver model
• Your Gateway model
• If your Internet connection also cuts out

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist