Contributor
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2 Messages
Is there a bill credit going to offered for u-verse customers affected by hurricane Harvey
Checking to see if AT&T is offering bill forbearance for U-verse customers in the Houston area affected by Storm Harvey? I know they're offering some form of bill credit for customers with wireless service.
DIRECTVhelp
Community Support
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255K Messages
8 years ago
Hi!
Thank you for reaching out to AT&T via Social Media! We are offering 30 days worth of credit on U-Verse/Directv services, but I need to ask for you to send us a private message @ATTCares with your account number and/or contact number associated with your account. As you stated, wireless charges are automatically being taken care of until mid September. We look forward to hearing back from you so we can take care of this for you.
Thank you for using AT&T, we do appreciate your business! Krissy J, AT&T Community Specialist, Thurs-Mon 12pm-7pm CST
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Allegraj7
Contributor
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2 Messages
8 years ago
Hi Krissy J., Thank you for your reply. Per request my AT&T account number is ***. Service location: ***, Houston Tx 77085. If you need additional information, please contact me at *** or email ***. Thanks in advance for your assistance.
Kind regards,
Allegra ***
[Edited for privacy. This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc. Please send the requested information via private message to @ATTCares]
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