Lies

Att has constantly disappointed and lied to me. Just today my account was suspended. I have been told many times in the past that there is a 10 day grace period. Even today i had a chat with customer service via the att app and i have a screen shot of the conversation stating (by an att rep) that there is a 10 day grace period and that i was within that time. But the didnt have the "options" to fix it, that i would need to call into att... After a 20 minute hold. I was greated by a nice guy who said that i was lied too and that att does not have a grace period.that i would have to pay today (even tho i was within the time to set a payment arrangement and the services should not have been suspended). I think it is really bad service to put your customers through the lies and non help... So stay crappy att. Show the world what a crappy company does to its customers. I wonder if the reeps are told to lie?