Contributor

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2 Messages

Tuesday, December 8th, 2015 6:57 PM

LIVE CHAT! How do you go about doing the live chat with AT&T?

When I research they mention live chat. But I can't find it anywhere more can I find an email address to email AT&T. That can't be right! HELP!

Expert

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4.3K Messages

9 years ago


@mismealey wrote:
When I research they mention live chat. But I can't find it anywhere more can I find an email address to email AT&T. That can't be right! HELP!

PM ATT Uverse Care or Customer Care here, they can PM/call and discuss your problem.

 

Click the correct link below in my signature for either Service or Billing/other things.

 

Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply. They can do more than any phone rep and stick w/it till it's done.  Good luck 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

ACE - Expert

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36.9K Messages

9 years ago

Go to the AT&T site.  Log in.  The annoying Chat widget will show up, unless you have an ad or script blocker on that's blocking it.

 

You'd be much better off sending a Private Message to the appropriate group.

 

ACE - Expert

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36.9K Messages

9 years ago

Will whoever set our posts to one-star please explain your reasoning?

 

Thanks.

 

Contributor

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2 Messages

9 years ago

I have no idea what you're talking about. I was just looking for an answer. I needed to reach AT&T and unable to do so by phone. I apologize for any error on my part. ---insert reply above this line--- Sent from my MetroPCS 4G Android device

ACE - Expert

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36.9K Messages

9 years ago

Sorry, @mismealey, you didn't do anything wrong.  I hope those replies were more helpful that someone else decided to mark them.

 

Contributor

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1 Message

6 years ago

I am checking to see if uverse is available in my area?  My address is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] Dartmouth Ave Bessemer, Al 35020.


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