Tutor
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1 Message
Live chat regarding att rewards card
How do I start a live chat with someone regarding a rewards card? I have been on hold for almost an hour and the recording keeps saying I can chat with someone on line but I can't figure out how to. I don't want to hang up my call 7ntil I have someone on line...
5128smishra
Contributor
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2 Messages
6 years ago
I received in mail $300 reward incentive to hook up Direct TV bundle and the salesperson offered another $200 if I signed up today. I am supposed to get $500 reward
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5128smishra
Contributor
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2 Messages
6 years ago
please respond to my inquiry
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Constructive
Employee
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34K Messages
6 years ago
@5128smishra this isnt at&t support or service were all just customers here you would need to call them
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Tennessee12
Contributor
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2 Messages
6 years ago
I was promised 2 rewards cards for being a new customer in June. One for $200 which I received on June 29th. The other one was for $100 which I never received. I called the rewards center 6 weeks ago and I was told it was coming soon. I can't seem to get through to talk to anyone today. I just want to make someone aware of AT&Ts promise and would like my card. Thank you
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Lakiba
Contributor
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2 Messages
6 years ago
Hi how you doing i trying to check on my reward card to see when one of them was send out i am on hold on for a hour
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Constructive
Employee
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34K Messages
6 years ago
@Lakiba please read below
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Lakiba
Contributor
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2 Messages
6 years ago
Hi
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Constructive
Employee
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34K Messages
6 years ago
this is a customer forum at&t does not monitor nor read the posts so all your cards requests are falling on the ears of other customers
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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fluffyfulton
Contributor
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1 Message
5 years ago
RE: Reward Gift Card Amount
I was promised $350 Gift Card when I called to place my order for combo of internet & cable. Then next week they said $200. and yesterday I received a notice I was getting $100.
I am retired and on a fixed income. I was needing this to pay for equip and tech hook up fee. Can you please help?
Looks like this a problem with a lot of people.
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Amber1221
Contributor
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1 Message
5 years ago
I had this same problem! I cannot get a hold of anyone no matter when I call and am on hold for an hour plus before I hang up.
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wrighh2
Tutor
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4 Messages
5 years ago
Can you help me
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wrighh2
Tutor
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4 Messages
5 years ago
I havn't received my reward yet.
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ZsaZsa
Contributor
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2 Messages
5 years ago
I would like to chat with someone regarding my reward car I have been on hold for 30 mins and I am at work
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Constructive
Employee
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34K Messages
5 years ago
@ZsaZsa
this is a customer forum at&t does not monitor nor read the posts so all your cards requests are falling on the ears of other customers
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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wrighh2
Tutor
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4 Messages
5 years ago
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