Contributor

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1 Message

Friday, October 16th, 2015 5:22 PM

Live chat???

Why does live chat not work? I've tried everything and it just does not exist. I've read what others have posted about this same issue and the solution given doesn't exist. This is getting ridiculous 

1.9K Messages

10 years ago

I just went here: http://www.att.com/contactus/ and selected Uverse TV and then the live chat and a chat window opened.  I closed it becuase I didn't want ot chat, but it worked.

Contributor

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2 Messages

9 years ago

I followed these steps and still no access to live chat.  I was a mist a chat with a customer service rep who said he was checking on something from and the chat was then disconnected.  I cannot access the live chat now to obtain the information requested.

Contributor

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2 Messages

9 years ago

I had no live chat available to me today.  If it is only available when they have enough online CSRs, I wish they would just say Chat is currently not available..... So many overseas reps who do not understand what I am trying to tell them verbally, but live chat has always been a good option in the past.


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