1.9K Messages
New promotion for what it's worth.
I had a internet promotion that ended on May 31. I also had a phone and tv promotion that ended with my contract on August 13. Quite a mess. I called about a new deal today. I am reporting it here because of all the complaints about AT&T wanting to sell DTV and not give any more U-Verse promotions. Customer service was no help. They would not wipe the slate clean and start me on a new deal. I forced my way over to retentions. Several options were presented. I took the one that starts me over and ends one year from today May 3, 2017.
450
18mps
HD tier
Epix
unlimited voice
$198 plus tax. $13 more than my last deal.
the DTV offers didn't impress me much. The only good thing was that they were for 2 years and had NFL Sunday Ticket.
This was my experience for all to read. Hopefully when I get my bill there won't be any mess ups.
mibrnsurg
Expert
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4.3K Messages
9 years ago
@Anonymous Yeah, we'll see if that actually goes into effect or you're charged an ETF for the former contract, many others have complained about this exact thing.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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Anonymous
1.9K Messages
9 years ago
I asked about a etf. The agent said no. I went over the terms of the agreement over and over and over again. I made sure I got a confirmation number for the transaction. The problem with what "others" have said is that their not always bright enough to make sure they are talking with the right person. That being said NOTHING would surprise me.
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browndk26
ACE - Professor
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839 Messages
9 years ago
I was 2 months away from the end of my promo when I called retentions. They gave me a new promo that started the day I called. No etf for the promo I was currently on. I got $10 off 18 mbps internet, $10 off U200 TV and free HD ($10 off).
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