Mentor
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4 Messages
No Stingray With Basic Cable Uverse and Internet 18?
I need to renew my 180 day Stingray app but see I no longer get the music channels on tv since I downgraded from Uverse 300 to Basic. No CS on Sunday so I'm asking here if that's normal. According to the Uverse site:
Note: Stingray Music and the Stingray mobile app are available to all subscribers with Internet.
Pretty sure I need tv access to Stingray to continue using their music app.
DIRECTVhelp
Community Support
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255K Messages
8 years ago
@ModelMaker,
I apologize for any frustrations caused and will be glad to help. Please reply to the PM that we sent requesting for account specific information.
-ATTCares
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ModelMaker
Mentor
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4 Messages
8 years ago
@Administrator I don't know if you saw it or not but I finally PM'd the info you requested. Stingray provided a grace period of 10,675,199 days. That's not a typo. Grace period ended ~10,675,100 days early and I'm now locked out.
Thanks for any help you can provide.
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