Contributor

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1 Message

Tuesday, November 20th, 2018 12:20 AM

Not honoring the activation fee wave

I was told they will waive my activation fee when I first signed up for universe tv and internet and it was agreed by a supervisor. Recieved my first bill and I am now being charged for it. How can I get this removed? 

Community Support

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255.1K Messages

6 years ago

We're here to help, @Peanutsmom!

We will be sending you a private message (PM) to assist you with your issue. To read your private messages, please click the envelope icon at the top right corner of the page, or click here.

We look forward to hearing from you!

Alexander, AT&T Community Specialist


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