Contributor
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1 Message
One time credit for loss of CBS station.
I was told by a Rep that I had to come to tvpromise.com to apply for my credit for loss of the CBS station, but I am not able to locate how to apply.
Contributor
•
1 Message
I was told by a Rep that I had to come to tvpromise.com to apply for my credit for loss of the CBS station, but I am not able to locate how to apply.
DIRECTVhelp
Community Support
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254.4K Messages
5 years ago
Hello @irene1,
To fully assist with this situation further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
Charles, AT&T Community Specialist
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skeeterintexas
ACE - Expert
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28.3K Messages
5 years ago
Did you try logging into your account online at https://www.att.com/my/#/login? The option was there awhile back and I just got my latest bill with the $20 credit.
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NewJerseyRaleighgirl
1 Message
1 year ago
Called AT&T regarding not having CBS and News Nation. Was given $10 Credit on my next bill.
Everyone needs to call and get a refund.
Get the money and put a dent in their purse.
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
4 yo thread. Closed.
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