The amount past due must he paid before services can be restored. To prevent loss of service, we recommend setting up auto-pay. You will see your options to pay here.
My name is Toni. I had Internet Service at E. Pontotoc Ave. Memphis, TN. My service was cut-off and sent to an collection agency because of non payment. I would like to pay my bill in full or get a settlement. I can't reach the collection agency. I would like to do business with AT&T.
Signed Toni [EDITED per Community Guidelines - removed personal information]
the collection agency is the only one that can help they purchased the account and debt, at&t has no legal ability to negotiate with you as they received a discounted payment on your debt. at&t wouldnt even have your account in the system anymore except for minimal information to be able to see you had an account go to collections
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Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.9K Messages
8 years ago
Hi @Mmcmeans,
The amount past due must he paid before services can be restored. To prevent loss of service, we recommend setting up auto-pay. You will see your options to pay here.
-ATTU-verseCare
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tonistanley
New Member
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1 Message
5 years ago
My name is Toni. I had Internet Service at E. Pontotoc Ave. Memphis, TN. My service was cut-off and sent to an collection agency because of non payment. I would like to pay my bill in full or get a settlement. I can't reach the collection agency. I would like to do business with AT&T.
Signed Toni
[EDITED per Community Guidelines - removed personal information]
(edited)
1
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