prepaid visa for bundling services HOAX. Maybe they will forget and not even enquire about it .

Originallly only had AT&T  home phone.

Increased my internet bandwidth to 300Mbps,   including U-verse sign up .  +  was promised prepaid visas for accepting new offer  ….   was mentioned to me would receive in 4 weeks after sign up .

Time as member has clearly doubled this waiting period.

No prepaid visa seen.  No contact made.

When I call during the week to speak with someone  [  while I am at work ;   during regular business hours  ]  …..    constantly receive messages of  '  Heavy volume of caring for previous customer calls '   waiting close to an hour ;   no contact .

After going through that for two days in a row  …..    I cant keep wasting time at work just sitting there waiting for crickets to go away .

When you look on the AT&T  home log in  ….    and you see the  ' Contact Us  '  …….       good luck contacting them.    No email accepted .    Strictly by phone only .     Good luck listening to the pre-recorded message of how heavy the customer service volume of calls they are experiencing .

ENJOY

Alan Harrell