Contributor
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1 Message
Promotion ending
Anybody else feel like they're getting robbed when your contract ends? I called back to see what I can do for a new promotion and they said we can give you 10 dollars off when I was getting 50 dollars last time. Been a loyal customer for over 10 years. Feel like this is a big slap in the face. Anybody have advised on a better customer service friendly cable company.
Constructive
Employee
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34K Messages
8 years ago
Not i, it was spelled out to me pretty clearly in my contract and terms of service that my promotional pricing would cease at the end of my contract and regular prices would apply.
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_xyzzy_
Expert
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3.6K Messages
8 years ago
Was it the "promotions" department you called? Sometimes they can offer deals which may (or may not) be acceptable.
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