Contributor

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2 Messages

Sunday, September 15th, 2019 1:17 AM

promotion

Will I be notified before my promotion expires?

Expert

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3.6K Messages

6 years ago

In my experience, no.  It's up to you to know what your ending date is.  You may or may not see alerts if you log into your myAT&T.  For example, my discount ends the 26'th of this month and it shows an offer for a new discount (not much) and how many days left on that offer which is the number of days to the 26'th.  It says nothing about what I currently have ends.  I have always kept a record of my end dates and never trust att to remind me.  I've gone through the annual ritual 9 or 10 years now (not exactly keeping track of that number though) of calling "retentions" and I don't recall them ever not living up to my expectations on reminders (i.e., never reminding me). Man Happy 

Contributor

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2 Messages

6 years ago

I’m talking about the 2 year price agreement I signed for when I first went on U-Verse.

Expert

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3.6K Messages

6 years ago

It was those kind of promo's I was talking about (1 and 2 year promotions)

New Member

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2 Messages

5 years ago

ATT&T not honoring promotion. Had to cancel my account due to misleading about their promotion

New Member

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2 Messages

5 years ago

Att&t change my rate before my promotion ends,very disappointed,have to cancel my account. Very deceiving

Contributor

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3 Messages

5 years ago

No! You just receive a bill showing the increased amount. My bill went up $128. I canceled it as they only wanted to reduce by $60 for 6 mos or $100 for 3 mod. What a joke! I am so glad I finally pulled the plug! ATT and Uverse are a (Edited per community guidelines)!

(edited)


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