Contributor
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1 Message
Reduce current bill
I'm in need of lowering my bill. I've been paying close to $160 a month for u200 and Internet. Too much. When I call, I'm told only way to reduce my bill and retain services as is, to change to direct TV. I do not want a dish on my roof. Period. However, when I went on line and worked out the same services as a new customer, the total before fees and taxes equalled $80. Why can't they give me the same promos?
Next question...how much does basic cable cost?
_xyzzy_
Expert
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3.6K Messages
8 years ago
When you called "them", who did you call? Did you ask for "retentions"? Try that? Retentions can generally try to make deals to encourage you to stay with u-verse. It won't be as good as a new customer but it's worth a try.
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JessicaDirecTv
Tutor
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10 Messages
8 years ago
dont drop programing, switch to the provider they just purchased for these reasons exactly.
TV/ Internet on the Choice package witch is equivelent to the 200 you would be looking at
$110 / month guarenteed for 24 months, thats programing on 4 tvs. The ability to record 5 at a time or watch 1 while recording 4. 1 tb of storage.
gift cards, free installation, and eligibility for unlimited data plans on AT&T wireless.
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
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OVERCHARGES
Contributor
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2 Messages
8 years ago
I have made two call regarding the cost for your services, and a reduced cost was offered. I have been waiting for two days to receive an email to confirm the new monthly cost. I am shopping for a better cost and need confirmation on the new offer.
Today, I paid the current bills of $283.37 for account #107780051-6, $54.99 for account #18810270-9568, and I again request confirmation for the new
Today, I transferred wireless # 937-546-0052 to Sprint and will transfer 937-760-6607 to another carrier unless you offer me a better service fee.
I will also, shop for prices and services for the Digital Life Home Security.
I was told by an AT&T representative that although I am a long time customer, it is my responsibility to ask for reduced rates.
Please review my accounts and provide reduced rates.
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