Service disconnect when I had a payment arrangement what can I do?

Hey @Glennearl,

 

Let us figure this out together!

 

Was your service interrupted after the arrangement was made? It's also possible that your area was part of an outage at the time. You can your myAT&T page to check if there was service issues at the time.

 

We look forward to your response!

 

Rury, AT&T Community SPecialist

There was no outage as a matter of fact the reps that I spoke actually said there were different arrangements and a supervisor actually referred to me as a Liar.
Once the first rep realize I had proof she immediately turned the service back on and offered me a 25.00 credit and I told her I wanted a supervisor that's where the Problem escalated and the recording will show it.
Before he transferred me to the Philippines I believe he referred to me as a Irate N word that is why I want someone from Terry Stenzel Office get involved and get the recordings from my calls on 1/17/2019
Between 8:30 am pct and 10:30am pct