Contributor

 • 

1 Message

Saturday, November 9th, 2019 8:47 PM

So got my VISA Rewards card and the balance is 0:00 on arrival with no transactions...

Was promised 100 dollar gift card, i got a $50 dollar one....and then when [word filter avoidance] because I was lied too and straight swindled, went to activate it and am now even more [word filter avoidance] because this balance is 0.00 and i only just activated a few hours ago.....there is no transaction history, so it arrived empty. Not to mention that when their customer service is open it is like pulling teeth to be heard, and they are closed on the weekends around the same time every one of their customers get off work.

Community Support

 • 

255K Messages

5 years ago

Hi @elevenbravo90!

Thank you for reaching out to us here! We'd love to help point you in the right direction to get the needed help with your reward card!

To get started, we suggest that you call our reward team at 800 288 9983, 7:00am to 7:00pm(CST), Monday through Friday to get the needed answer to all your reward related questions.

Please view this great article to get more details on the reward card process.

Let us know if you need anything else!


Yetty, AT&T Community Specialist

NEED HELP?