Contributor
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3 Messages
SUPER DISAPPOINTED
Was promised 310 in visa reward cards when I signed up as a new user. 200 for new service, 100 for doing it on line, and 10 for paperless billing. After receiving 200 in cards, I called to ask about the remaining 100. I was hung up on, transferred all around, promised it was in the mail, just to be more patient. Anytime I asked for an associate # I was disconnected and hung up on. I would have installed the service and been happy with the 210 in reward cards, sooooo why all the LIES. I chased my tail for 5 phone calls before finally giving up. I really hope I don't have any technical issues.....CUSTOMER SERVICE SUCKS.
ATTU-verseCare
Community Support
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865 Messages
10 years ago
Hi @bobbiepratt,
I am sorry about the issues you are having with your reward cards. Here is a great post that may help out.
-David T
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bobbiepratt
Contributor
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3 Messages
10 years ago
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ATTU-verseCare
Community Support
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865 Messages
10 years ago
Hi @bobbiepratt,
If you are not seeing it in the rewards center, please follow the instructions at the bottom to contact us and give us a call. We can definitely research this for you and find out what is happening.
-David T
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Sdn1995
Teacher
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12 Messages
10 years ago
The sales representatives are the biggest liars ever
Extremely rude and ridiculous service
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mibrnsurg
Expert
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4.3K Messages
10 years ago
If it's a scam, why did I get my origianal $200 reward in 2008 (not w/o a bit of hassle), $20 reward to upgrade internet, twice getting $50 rewards to upgrade to u300 from u200?
Chris
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I Call It Like I See It, Simply a U-verse user, nothing more
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Anonymous
1.9K Messages
10 years ago
It's not bait and switch, and Lucy will hold the football THIS time Charlie Brown, so kick away.
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bobbiepratt
Contributor
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3 Messages
10 years ago
Thanks, but no thanks, been there done that. more times than I wanted to.
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WookieFool04
Contributor
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3 Messages
10 years ago
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