New Member
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1 Message
switched to A&T TV from U-verse internet continuing?
I switched TV service from uverse to AT&T TV, my uverse and internet were bundled together so it says my uverse subscription well end on March 5th but I just wanted to make sure there will be no interruption in my internet service because obviously I need the internet to use the AT&T TV service.
thanks
SoloTX
ACE - New Member
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25 Messages
4 years ago
Call customer service to make sure. We're all customers like you here, so no one here has access to your account.
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JefferMC
ACE - Expert
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36.8K Messages
4 years ago
It is certainly possible to disconnect U-verse TV without disconnecting your AT&T Internet, but we can't tell whether or not you were successful in doing that. So I'd do as SoloTX suggests to confirm.
You need to keep your Gateway for Internet service, but don't forget to take your TV Receivers, DVR and TV WAP (if you have one), to a The UPS Store / FedEx Office along with your U-verse account number within the 3 week deadline to return the equipment. Keep your receipt that UPS/FedEx gives you.
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