Contributor
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1 Message
Switching to Google Fiber and Verizon - Promised return calls from ATT that never happened...
Three failed attempts to get phone calls returned after being promised calls from customer service. I am President of a medium sized distribution business across the US and we pride ourselves in customer service. Just walked out of Verizon and heading back tomorrow with my wife's phone as well to transfer service. Next stop, Google fiber for home wi-fi.
DIRECTVhelp
Community Support
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255.1K Messages
8 years ago
Hello @Giordanom3!
I want to apologize in the delayed response. I see you’re in the process of switching and we would hate to see you go. If you could allow us the opportunity to win your faith back in us I’m sure we can find a resolution. If you need further assistance please let us know.
I hope to hear from you soon and have a wonderful rest of your day!
Daniel, AT&T Community Specialist
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