Contributor
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1 Message
The worse Internet Speed EVER
I live in a community in Buford GA and we have the worst ATT speed on the planet. All I have is 1.5 mbs and even that goes up and down. I work from home and I lose internet connection all the time. On top of that, ATT rips me off .. I pay 44 dollars a month for 1.5 mbs. ARE YOU KIDDING ME!!!
Oh, and my plan is called "FastAccess Direct Ultra" ... I would say that is the speed of a snail.
People from my community called ATT to increase the speed, but ATT said it is not a business decision they can make since they have to upgrade the equipment in the area and we were told they will NOT upgrade the system anytime soon. So we are held hostage at that low speed.
That is a shame what a huge corporation does to people ...
I used to pay 41 dollar a month, now I pay 44 ... a 3 dollars increase, yet the speed is the same. I know [Edited to comply with Guidelines]
Shame on ATT and the CEO
hex731
Scholar
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134 Messages
11 years ago
Ever thought about another service.
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mibrnsurg
Expert
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4.3K Messages
11 years ago
Contact ATT Uverse Care here:
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/2365485
Send them a private message, on this link, and they should be able to give the help needed to solve your Uverse service problems. They are available M-F 8am-11pm Eastern time, response may take up to 2 business days.
This is not the regular CS/TS people, but the social media Community Specialists that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.
Include your account#, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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