Under valued Customer after NINE years!!

I had a similar issue!  I've never felt as under valued as a customer as I have with Uverse now.  I have been a customer for NINE years!  Since they first started in Atlanta.  I contacted customer service looking for ways to lower my bill.  It always seems to creep up over time.  Then they do something when you get them on the phine.  For a few months, the bill is lower, then BOOM!  It increases by 30-50%.  Anyway, on my latest call, I was considering switching from U450 to U200 to lower my cost.  After looking at the channel line up, I said to the rep that this wasn't much better than the Direct TV NOW than I have for half the price.  One thing led to another, and the rep suggested I increase my internet, cancel U450 and just use Direct TV NOW.  I agreed with him.  A few days later, I get an email with a $120 "early disconnect" fee!!!  Ridiculous.  When I spoke to customer service today, they were incredibly rude and uncaring.  Nine years and an early disconnect??!!!  And this after the rep and supervisor suggested doing this.  I am so disgusted.  I am looking for ways to voice my displeasure and seek resolution - short of moving my wireless, data, business account, etc to another provider.

ATT, let me know if you care!