Contributor
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5 Messages
Uverse App Sign on issues
This is the second thread I have opened. Still no luck in getting the ability to sign on to the UVerse App. I have cleared the cache, I have deleted the app and loaded again. I tried to change the password. Nothing works. I keep getting same story. There is a IT issue and there is no estimated date to fix. And I have been trying for 3 weeks so I believe them. Ridiculous. I worked for this company for years and it has come to this. They have no one who can fix an existing issue. Glad I sold all my stock when I retired.
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Let's see if we can get your U-verse app working again, @GrampaDawg!
Have you tried signing in using your AT&T email instead of your personal one? This has fixed similar cases in the past.
Please let us know if this helps! If not, we can get a ticket submitted for you!
Raiden, AT&T Community Specialist
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