Contributor
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2 Messages
U-Verse destruction in my yard
I had to go by my home yesterday to pick up a document I needed for a meeting. Imagine my horror when I saw a backhoe type piece of equipment sitting on my sprinkler heads in MY yard and a hole dug about 5x5 right where my irrigation system goes. I asked some guy on the phone what was going on and why I hadn't been contacted in advance. His answer was cavalier and said, "I knocked on your door. No one answered." Well, I work for a living like most people I know. I asked him about my irrigation system and he said, "we'll pay for it if it is broken." And walked away. I am aghast. I have no telephone number to call and no way to figure out how to proceed. I hope someone can send me a contact number. I live on John's Island in South Carolina.
mibrnsurg
Expert
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4.3K Messages
10 years ago
@dawhoo2 Click the ATT Customer Care link in my signature, send the PM, explain your yard hole situation.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
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dawhoo2
Contributor
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2 Messages
10 years ago
No contact has been made regarding my irrigation system.
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Anonymous
1.9K Messages
10 years ago
Call 800-288-2020 or send a Private Message to the ATTU-verseCare Community Specialist team. One of the specialists will respond to your PM shortly. Please look for the flashing envelope at the top right of the page for your response from a team member.
If they can't assist you they can direct you to comeone who can.
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