Tutor
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2 Messages
Uverse internet speed
I am looking to switch to Uverse internet and when I run my address I can only get 18Mbps, but my neighbors on either side of me they can get 45Mbs and also adresses I checked across the street can get 45Mbps. So I am not quite sure why I can only get 18, we also get our drops to the house via the sam utility poles. Any insight would help.
sblavesciunas
Tutor
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2 Messages
10 years ago
Actually I checked about 10 addresses on my street so far and all can get 45 except mine?
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mibrnsurg
Expert
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4.3K Messages
10 years ago
Click the ATT Customer Care link in my signature, send the PM, explain your odd internet speed situation.
Include your email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply.
Hopefully they can help you w/this problem. Good luck 😉
Chris
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Need Help? PM ATT Uverse Care (all service problems)
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I Call It Like I See It, Simply a U-verse user, nothing more
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