Teacher
•
3 Messages
Visa Gift Card
I was promised a Visa gift card and a specific promotional rate when signing up for the service, which was installed 8/15/17. To date, I have already had to contact AT&T regarding the promotion not being applied to the account. I still have not received the promised gift card nor any information regarding it. Please assist in the resolution of this issue. Thank you.
rebeccarae411
Teacher
•
3 Messages
7 years ago
It has been nearly 2 months since the installation of services and I still have yet to receive any notification of eligibility for the gift card via email nor via postal mail. When checking the website you have listed above, the system does not find any information regarding the account. How can this be resolved?
0
0
rebeccarae411
Teacher
•
3 Messages
7 years ago
Yes, I have tried the website. And it states that the information does not exist. I need to know how to have this rectified. Thanks.
0
0