Contributor
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1 Message
Where to complain and get real help
Longtime direct tv lover. We moved so I Ordered uverse bundle online. All went through and installation scheduled 3 days later. After this email was received stating there was a conflict and to call. Tried for 2 days to get help then person on phone said that a new order would have to be created which would postpone the install. Tried to explain I have already ordered and have install already scheduled!! Basically told them to cancel everything I would go with others
DIRECTVhelp
Community Support
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255K Messages
6 years ago
Hi There @Pual20
We understand that you are having so problems with your U-verse order and installation. We can help you here. You have come to the right place.
To get started with your resolution, we will be sending you a private message to your forums inbox.
Once you get the notification, please do the following steps:
1. Log-in to your forums account.
2. Click on the envelope icon
3. Click on the message that you get
4. Reply to that message only
Just a reminder: Please do not post any personal information such as, email addresses, phone numbers, or account numbers on this public thread.
We look forward to working with you to get this resolved.
Matthew, AT&T Community Specialist
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