Why should I have to call you ever few months to remove modem fee and to allow credits? We are a long standing customer with an EXCELLENT payment history. I don't want to talk to your customer service retention department yet again. So tired of "customer (non)service)! Calling Spectrum for quotes. I believe they're going to be $173. less per month. Unless you can bring down your cost, it's a no-brainier! We've already moved 3 cell phones with you for over 15 years to Verizon. Get with the program, AT&T.
dcotton98
Contributor
•
1 Message
7 years ago
Why should I have to call you ever few months to remove modem fee and to allow credits? We are a long standing customer with an EXCELLENT payment history. I don't want to talk to your customer service retention department yet again. So tired of "customer (non)service)! Calling Spectrum for quotes. I believe they're going to be $173. less per month. Unless you can bring down your cost, it's a no-brainier! We've already moved 3 cell phones with you for over 15 years to Verizon. Get with the program, AT&T.
0
0
janehartley
Contributor
•
2 Messages
6 years ago
why is my bank acct being charged every month for something I did not order
0
0