Contributor
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1 Message
Why does ATT lie to its customers.......
Told by loyalty that they would prorate my bill due to discontinuation......I went out of contract and my bill went sky high. Then told that this is an executive decision that they DO NOT PRORATE.....Unreal...lying.......
DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
Hey, @ddseeo.
Let us see how we can help!
Since this is account specific, we'll have to continue this conversation in a Private Message (PM).
Check your forums inbox by clicking the envelope at the top of the page, look for a message from ATTCARES, and respond with the requested information.
We look forward to assisting further!
Ramses, AT&T Community Specialist
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