Contributor

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2 Messages

Sunday, February 19th, 2017 2:39 AM

WHY IS MY BILL SO HIGH

I order this promotion below and I have been Billed $307 My service ad installtation fee was wavied but I am being robbed

 

U-verse TV & Internet
 

 DEARBORN, MI 48124

 
 
$105
/mo. Plus taxes. for 24 mos.
1-year term req'd. Other charges apply.
$202 thereafter.
$ 105 per month for 24months. $ 202 thereafter. All monthly fees included

Bundle highlights: 

  • INCLUDED! Monthly equipment fees for up to 4 rooms

  • INCLUDED! HD DVR monthly service

  • INCLUDED SHOWTIME®, STARZ®, and Encore®

  • PLUS GET HBO® and Cinemax® for 3 months at no extra cost

  • INCLUDED! WI-FI Gateway router to connect your devices

 
Internet 45
 

BEST FOR CONNECTING MULTIPLE DEVICES

Speeds up to

45 Mbps
Unlimited data for bundling with TV (a $30 value)
 
 

Average load times
  • YouTube, 2MB, 0.3 sec.
  • MP3, 5MB, 0.9 sec..
  • Video, 4GB, 13 min.

Plan Features
  • Wireless router and wireless home networking
  • Virtually unlimited email storage
  • Includes on-the-go access to the entire AT&T national Wi-Fi network,at no extra charge
U300 All Included

 

up to 470Channels and apps


Includes HD service & Total Home DVR

Plan Features
  • 100% digital crystal-clear picture and sound
 

 

Great news! You can make calls all day with Phone Unlimited North America for only $9.99 a month. That’s unlimited voice within the U.S. and to regions like Mexico, Canada, and more.
 

Bundle and Save

You’ll get unlimited calling within the U.S. plus unlimited calling to Mexico, Canada, Puerto Rico, the U.S. Virgin Islands, Guam, and the Northern Marianas with no long distance charges. 1-year agreement required.

 

Community Support

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255K Messages

8 years ago

Hi @TIRED27,

 

If this is your first bill, it can be higher. On this page you will see a section named Uverse TV Hot Topics . You will find a link labeled Is Your Fist Bill High? Click on that, you will find information why there. If you are on a browser, the link will be to the right. If you are on a mobile device, scroll down to find it.

 

-ATTU-verseCare

Contributor

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1 Message

6 years ago

 My bill is ridiculously high its always 307 or someware in that range. I have paid those blances twice now and every time a new bill comes out its over 300 bucks first i was told it was due to temporarily suppending the service but it was only suspended 2 times and the service was restored immidately your last rep told me that he could have those charges waved in a month i have spent over 600 bucks on a bill and your sending me another 300 dollar bill again this is insane and i want answers it seemes like im trying to pay you off on a 2 week basis. Also i have a bundle package that is supposed to run at 140 a month and you guys added a phone line that i did not even want or care about it and im beaing charged for it. You keep saying there a four movies and i only recall ordering 2 and no one else has the permission to order them but me. Also all this money im playing that should have been paid forever ago so i need answers asap because this is ridiculous before you try to turn off my service so quickly 


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