Why we left after only 30 days

This makes no sense...

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@Jamesjm66 wrote:
Started service on 9/6/15. On 9/26/25 we received a email from customer service thinking it was a another welcome to att message we did not open it . On 10/8/15 our phones were turned off by att . The only way to talk to customer service is by chat on computer not phone . Tried to talk to them but they stated they could not help us . We will be posting our one month experience with att and talking to anyone who will listen truly poor customer service and they don't care

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Did you pay your bill before the 8th? What did the email you didn't open say? I'm hoping you didn't leave it unopened. 

Hello,

We are sorry for your inconvenience with your account. We will be glad to help look into this for you. Please send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you.

Keep an eye on the at the top right corner of your screen for a response.

In the meantime, let me know if you have any other questions or concerns!

-ATTU-verseCare