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Sunday, November 28th, 2021

30 min delay live stream when using Airplay

When casting from my iphone using the DirecTV app to my TV using Airplay, the live game is 30 minutes behind, but in the app on my iphone it's live.  I've tried reinstalling the app.  Casting with google was working a week ago but now it doesn't so I switched to Airplay.  Any thoughts on how to fix?

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New Member

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1 Message

4 years ago

I don’t have a solution yet but we have found the exact same thing. Chrome cast suddenly stopped working Wednesday evening (only with DirectTv streaming) and I’ve seen other forums where this issue has occurred for others in the same time frame. We then tried AirPlay and have the same 30 minute delay. I am hoping DirectTv can fix this issue soon that seems to be suddenly impacting many (I think due to a recent update). If anyone gets any answers or updates from DirectTv streaming it would be really helpful to know.

Observer

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2 Messages

4 years ago

Really aggravating...Please post if you get a solution

Community Support

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255.6K Messages

4 years ago

We're here to help @foxbila! Let's get you casting with your DIRECTV STREAM App. 

 

Please provide us with more information on what devices you are using, so we may further assist.

 

Please let us know.

 

DeShawnae, DIRECTV Community Specialist

Observer

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2 Messages

4 years ago

iphone contains the app....using Vizio TV to cast to

Community Support

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255.6K Messages

4 years ago

Hello @foxbila, thank you for that information!   

We appreciate you taking the time to make sure that we are aware of the issue and want you to know that technicians are already working toward a resolution as quick as possible. We apologize for this inconvenience.

Please reach back out to us is if you have any further questions or concerns.
 
DeShawnae, DIRECTV Community Specialist 

New Member

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3 Messages

4 years ago

Assuming you all mean 30 second delay, I experience the same thing.  The stream to the device (phone or computer) shows a play, initiate casting, and I see the same play 20 seconds later on the TV, and that is "live" as far as the TV is concerned.  In my case, it is Cast not Airplay, but I assume it would be the same if I was using an Airplay device.  But mine is only 30 seconds, not minutes.


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