2 Messages
4k on Amazon FireStick Max
I have a LG C2 2022 TV and just got a Amazon Firestick Max and DirectTv Stream. However the 105, 106, and 107 channels are not coming through in 4k, they appear to be just HD. Any idea what to do to trigger 4k and HDR?
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
We'd like to help you get the best quality, @spier072. You can check requirements and suggestions to ensure that 4K content can be watched at https://www.directv.com/support/article/000093513. We'll meet you in a private message to ensure you can stream with the best resolution. Christian, DIRECTV Community Specialist
0
0
spier072
2 Messages
1 year ago
I have all the requirements necessary, but for whatever reason the HDR is not being activated when I use the fire stick with D* stream.
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
We realize it can be frustrating not getting the top quality after meeting the requirements. Check your private messages to continue assisting you. Christian, DIRECTV Community Specialist
0
0
lou_do
ACE - New Member
•
626 Messages
1 year ago
Make sure your Display settings, on your fire stick is set to a 4K setting.
0
0