New Member
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4 Messages
Access Denied after re-subbing my account
After re-subbing my account, I'm blocked from all aspects of DirecTV. Every page I try to visit gives me "Access Denied".
New Member
•
4 Messages
After re-subbing my account, I'm blocked from all aspects of DirecTV. Every page I try to visit gives me "Access Denied".
Phrease
New Member
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4 Messages
2 years ago
Feel like I just got scammed out of my money...
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GTyz
New Member
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312 Messages
2 years ago
Try another browser, clean your cookies, or open an incognito window. It seems odd you're hitting https and you're getting an http reference back in error.
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Phrease
New Member
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4 Messages
2 years ago
So far attempting on Google Chrome and Edge with no success. Also tried using incognito mode on both browsers and still running into the same issue.
It looks like the authenticate page is stuck in a loop and is forcefully refreshing on Chrome.
Edge just brings up the Access Denied page.
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bcbsncjlj
ACE - Expert
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6.3K Messages
2 years ago
Have you verified that your account has been activated by checking your account status?
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Phrease
New Member
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4 Messages
2 years ago
We can mark this issue resolved, seems like it fixed itself.
But I will say this has been extremely frustrating.
Prior to resubbing, my account was activated.
After resubbing, it wasn't allowing me to access any part of the DirecTV other than the forums, so I wasn't able to verify this.
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Jrandomuser
ACE - Expert
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1.2K Messages
2 years ago
There is likely a delay after an account change happens on their billing server before it is reflected on their account management server. It would seem that this delay should normally be short, but perhaps they were doing some maintenance activity that impacted it.
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