New Member
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2 Messages
Amazon Prime Video
I installed Amazon Prime Video and it does not work correctly. Shows one movie to obtain at Amazon.com
New Member
•
2 Messages
I installed Amazon Prime Video and it does not work correctly. Shows one movie to obtain at Amazon.com
detuch254
ACE - New Member
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5.2K Messages
2 years ago
What streaming device are you using? As this is the DIRECTV Community Forums, you may have better luck contacting Amazon directly to let them know of any issues with their app on a streaming device. Simple things to try are restarting the streaming device, updating the app and the streaming device, etc.
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Ludwick577
ACE - New Member
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3.5K Messages
2 years ago
If you are talking about the app on the DTV STream box--works fine on mine. Try going into settings-system--apps/storage--apps. Go to the Prime Video app and "uninstall updates"---see if it works ok with the factory default. If you want to update it after then you can go to apps--google play store and update it there.
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GTyz
New Member
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319 Messages
2 years ago
Inside the Prime app are movies you cannot rent/buy unless you go to amazon.com and perform the transaction directly there (I personally have experienced this). Once you buy/rent it then the movie/series will be enabled in the app itself for you to watch. This has nothing to do with the STREAM device where you installed the Prime app.
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