Scholar
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203 Messages
App sound
Why does the app always start with sound disabled? If I'm starting the app, it's because I want to watch TV. On my phone and tablet, I have to turn the sound on after I open the app and select something to watch.
Scholar
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203 Messages
Why does the app always start with sound disabled? If I'm starting the app, it's because I want to watch TV. On my phone and tablet, I have to turn the sound on after I open the app and select something to watch.
DIRECTVhelp
Community Support
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254.4K Messages
2 hours ago
Hi @c_brookhart. We're here to help improve your entertainment experience. Please visit Manage your viewing options for DIRECTV to configure your preferences and account settings from the DIRECTV app or your device. Fatmih, DIRECTV Community Specialist
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c_brookhart
Scholar
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203 Messages
2 hours ago
This is really not helpful. It doesn't make any sense that I would have to configure app settings in my account. This should be an app setting. I logged in, but there's nowhere obvious to configure any settings for the app.
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DIRECTVhelp
Community Support
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254.4K Messages
23 minutes ago
By default, the Mute Audio on Launch setting is set to ON. Once you're logged in, go to Settings > Preferences to disable/enable audio for the Home and Docked video players when the app is launched. This is linked to the Play Live TV on Launch setting. If Play Live TV on Launch is set to off, this setting does not display. Fatmih, DIRECTV Community Specialist
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