3 Messages
App won’t open
All the apps on my Roku work except for Directv. The Directv logo flashes really fast and the circle is open and not moving. I’ve called Directv who told me to restart the devices, perform any updates available and when that didn’t work to uninstall and reinstall the app. I don’t have the option to uninstall so I was told to contact Roku. After a long chat with Roku I was told the app can’t be uninstalled while the subscription is in effect. Does anyone know how to fix this?
litzdog911
ACE - Sage
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46.4K Messages
2 years ago
What year/model Roku do you have?
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DIRECTVhelp
Community Support
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255K Messages
2 years ago
We want to help you find the solution for the issue with the DIRECTV App on your Roku. Let's meet via PM to gather more details and better assist you. Juan, DIRECTV Community Specialist.
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Redsfan1961
3 Messages
2 years ago
Model 3810RW Roku Streaming Stick+. I don't know the year.
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Redsfan1961
3 Messages
2 years ago
Wow. I just spent an hour and a half in a "chat" with Directv. In that period of time I heard from the representative three times. I don't blame the customer service person. Evidently they have more complaints/problems/issues than they can handle.
Does anyone know of another streaming service that has the Golf channel, SEC network, and Bally sports?
Oh, and how does one go about getting a refund for pre-paid service. My new monthly subscription started on the 20th, and so far I've only been able to watch Directv once since then.
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