New Member
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7 Messages
Apps have no sound with Directv stream device
I have the Directv Stream box going to my Denon receiver via hdmi. Using ethernet for internet. The normal channels work fine. If I open an app like Peacock I get no sound. The other day I turned the box off, back on and it worked. Today that's not even working. Any ideas?
Tiger593
ACE - New Member
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1.6K Messages
3 years ago
Have you tried doing a red button reset to see if that would help this issue?
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GreenGoblin80
New Member
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7 Messages
3 years ago
No I havent. Should I already have to do that in just 4 days of having it? Thats not a good sign if I have to hard reset then litterly log back in to every single app.
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Tiger593
ACE - New Member
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1.6K Messages
3 years ago
No, I want you to do a soft reset where you press the red button on the side of the box for 20-30 seconds and it will reboot itself no sign-in is required. Hopefully, that will fix your issue.
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GreenGoblin80
New Member
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7 Messages
3 years ago
OK did just that and it did a hard reset. Having to reinstall apps now.
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GreenGoblin80
New Member
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7 Messages
3 years ago
Got everything back in. Sound works so far on apps. My box has restarted twice now though since doing the reset. Makes me wonder if I have a bad box. I'll see if it continues.
(edited)
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