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2 Messages

Sunday, July 28th, 2024 11:25 PM

Are you still watching

How do I turn off the are you still watching message on my direct TV stream on my television. I don't see the eco mode or any of the other stuff people suggested to try.

Community Support

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254.5K Messages

4 months ago

Hi there. We understand that you wanted to turn off the "Are you still watching" message on your TV. This message appears if more than two hours go by without interaction with the app or TV, it should automatically time out after five minutes. DIRECTV appreciates your understanding. Rhyan, DIRECTV Community Specialist

ACE - New Member

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3.4K Messages

4 months ago

what device are you using?

2 Messages

4 months ago

The TV is a Sony bravia but I use the newest firestick to access the direct TV stream app. 

Community Support

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254.5K Messages

4 months ago

Thanks for the details you provided. As of now, we don't have the option to turn it off. We appreciate your feedback, and have forwarded it to our team for review. DIRECTV values your business. Shirley, DIRECTV Community Specialist

1 Message

8 days ago

You DirecTV have known about this issue with DIRECTV stream for years now per evidence in the Reddit responses. And have said you forwarded it to your team their and still years later no option to turn off the “Are you still there?” feature atleast without buying DirecTV Stream’s osprey box. It is terrible of a company like DirecTV to take advantage of their cust Like this for years. We’ve asked for this feature to have a “turn off” option for years. 


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